Terms & Conditions

These Terms & Conditions govern the use of this website and the purchase of products supplied by NEYLA DISTRIBUTION LTD. By accessing this website or placing an order, you agree to be bound by the terms outlined below.

Pricing & Payments

All prices displayed on this website are listed in Pounds Sterling (£).

Product prices, specifications, and availability may be updated from time to time without prior notice.

Customers are responsible for reviewing product details and order information before submitting an order.

An order confirmation does not guarantee product availability and remains subject to review and acceptance.

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Order Acceptance

Once an order is submitted, customers will receive an acknowledgement confirming receipt of the order request.

NEYLA DISTRIBUTION LTD reserves the right to accept, decline, or cancel an order where necessary, including situations involving:

• Product unavailability.
• Incorrect product information.
• Pricing errors.
• Incomplete customer information.
• Suspected misuse of the ordering process.

If an order cannot be fulfilled, the customer will be notified using the contact details provided during checkout.

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Shipping & Delivery

Orders are processed and prepared for dispatch within standard operational timeframes.

Delivery estimates are provided for guidance only and may vary depending on courier operations, destination, seasonal demand, or circumstances beyond our control.

Customers are responsible for ensuring that delivery information provided during checkout is complete and accurate.

Additional information regarding delivery procedures can be found in our Shipping Policy.

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Returns & Refunds

Return and refund requests are handled in accordance with our Refund Policy.

Customers should review the Refund Policy before placing an order to understand eligibility requirements, return conditions, and applicable timeframes.

Refund eligibility may depend on product condition, timing of the request, and compliance with the return process.

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Limitation of Liability

To the extent permitted by applicable law, NEYLA DISTRIBUTION LTD shall not be liable for indirect, incidental, special, consequential, or economic losses arising from the use of this website or products supplied through it.

Nothing within these Terms & Conditions excludes or limits liability where such limitation would be unlawful under applicable legislation.

Customers are responsible for selecting products suitable for their intended use and following any relevant usage instructions provided with the product.

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Dispute Resolution & Governing Law

We encourage customers to contact us directly if any concern arises regarding an order or product.

Both parties will make reasonable efforts to resolve any dispute through communication before pursuing formal proceedings.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.

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Website Use

Users agree not to misuse this website, attempt unauthorized access, interfere with website functionality, or engage in activity that may negatively affect website operations.

All content displayed on this website remains the property of NEYLA DISTRIBUTION LTD unless otherwise stated.

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Contact Information